Job Listings

Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm     Job Overview: The nation’s largest in-school dental program is looking for a School Relationship Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities   Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.    Reporting Relationships   The School Relationship Manager (SRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, thereby establishing joint accountability for state performance.      Essential Functions - Works as a team with the Dental Team Manager to ensure successful visits and meet goals for state performance - Serves as the key liaison between the school and the dental team Operational relationship management responsibilities include: - Serving as primary point of contact for all school interactions pre-visit and post-visit - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) - Maintain frequent communication and customer service excellence (i.e. handle inquiries/issues from the school and ensure they are satisfactorily resolved) - Monitor form receipt and encourage participation, identifying when there are issues with patient count for upcoming visits - Deploy Oral Health Educators to improve form return where applicable - Coordinate needs for automated patient / parent communications (e.g. PA announcements, robo calls, emails/texts, online links, etc.) - Manage and compile visit lists and patient information for the school contacts and dental team - Coordinate visit logistics with the school contact, ensuring dental teams have appropriate information on visit dates - Maintain full schedule and make adjustments as needed based on participation/capacity - Schedule current and future visits - Review feedback from school contacts and elevate as appropriate - Maintain and update database - Jointly accountable for school performance with Dental Team Manager Skills and Experience - Minimum 2 years’ experience in customer service - College degree preferred, not required   Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.

Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: Dental Team Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm   If you are interested in the mission and want to learn more about this opportunity, please email your contact information to Michael directly at MBannigan@mobiledentists.com.Or apply directly online and we will review your application ASAP.   Job Overview: The nation’s largest in-school dental program is looking for a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities: - Schedule and manage the day-to-day visit logistics of the Dental Teams Reporting Relationships: - The DTM reports to the Director of Operations and forms a partnership with the School Relationship Manager (SRM) thereby establishing joint accountability for state performance   Essential Functions: - Works as team with School Relationship Manager - Serves as the key liaison between the field staff, operations, and practice owners Dental team management responsibilities include: - Facilitation of field team schedules - Managing dental team issues (equipment, staffing, travel, personnel issues, etc.) - Ensuring field teams have appropriate information on visit dates - Managing and tracking dental team performance and compliance issues - Familiarity of state rules and regulations regarding team certification and composition - Receiving daily updates from dental teams in the field - Approving payroll - Monitors and fills short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate - Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building - Reviews feedback from clinical teams and elevates as appropriate - Jointly accountable for school performance with School Relationship Manager Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.

Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm       For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.      What we Offer: - Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages (Health, Dental, Vision, 401k)  Assistant School Relationship Manager (ASRM):   Scope of Responsibilities:   - Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.  Reporting Relationships:  - The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.     Essential Functions: - Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits - Helps the SRM in assisting as the key liaison between the school and the dental teams - Assist the team in maintaining relationships with schools Responsibilities include: - Data Entry and tracking - Process forms and manage paperwork - Provide customer service support and consistent follow-up - Reporting as designated by management - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) Skills and Experience: - Great Communication skills (e.g. email, phone) - Team player with the ability to work collaboratively with others - Scheduling, planning, tracking and problem solving - Ability to multi-task & manage schedules - High School Diploma or GED

Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation

Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation

Smile America Partners....The Nation’s Largest In-School Dental Program   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire a Full-Time Scheduler located in our Farmington Hills, MI office.        Scope of Responsibilities: Provide excellent customer service to schools, schedule successful dental visits and expand our services to children in need.      Essential Functions: - Contacting schools in multiple states/cities where we currently operate - High volume of phone calls/bookings per day - Booking and Scheduling future Dental visits (up to 6 months in advance) - Able to accurately input data and dates into company database to maintain records - Excellent customer service, building relationships with school administration - Maintain list of contacts, updates schedule - Work with our School Relationship Managers to maintain and manage our visits - Data Entry - Create and run reports  Skills and Experience: - Ability to multi-task - High Volume Phone Calls/Emails - Prior Scheduling experience (preferred/not required) - Professional & Positive Attitude - Excellent Communication & Customer Focused - Organized and great attention to detail - Computer skills (Microsoft Word, Outlook & Excel) - Able to type 45 words/min - Problem solving  What We Offer: - Weekends and Holiday's Off - Time Off in the Summer - PTO, Holiday pay, and Health Benefits - Additional Bonus for Scheduled visits

Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation

Smile America Partners....The Nation’s Largest In-School Dental Program   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need. .   We are looking to add a Clinical Dental Optimization Specialist to our team who will work with dentists and health care professionals to help expand and maintain our program. The services we provide primarily focus on children who suffer from poor oral health care and who may also not have easy access to dental care. We truly believe in the importance of this mission and would welcome you as part of the team.   If you're interested in the mission and want to learn more about this opportunity, please email your contact information to Michael directly at mbannigan@mobiledentists.com . Or apply directly online and we will review your application.     Learn more about Smile America Partners! http://www.smileamericapartners.com     What we Offer: - Evenings, Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages  - Competitive compensation  - Paid Holiday's   Overview:   Under the direction of the Clinical Optimization Manager, this position is responsible to assist aspects of quality programs and projects that enable Smile America Partners to measure, monitor, and improve the effectiveness and quality of the care and service provided to our customers.   Responsibilities: - Conduct detailed review of selected clinic records to evaluate the effectiveness and quality of services delivered by affiliated dental practice providers to ensure clinical, regulatory and reimbursement standards are met - Implement action plans to ensure ongoing performance improvement; evaluate the outcomes and effectiveness of corrective steps in relation to job performance, patient care, customer service and staff retention - Investigate and evaluate significant complaints and occurrence reports concerning patients, families, host schools, staff, and other customers; ensure the timely and effective follow-up of all identified or assigned issues - Provide communications and support to affiliated dental practice teams - Triage after-hour emergency calls - Contribute expertise to develop and improve quality improvement activities - Some travel may be required Qualifications & Requirements: - RDA, CDA or RDH professional licensure preferred (DA acceptable) - Minimum 3 years active clinical practice - Experience in quality assessment/performance improvement preferred; expertise in clinical documentation review desired' - Must be able to assess charting, documentation, and x-rays (identification of specific anomalies) - Excellent written, verbal, and interpersonal communication skills - Highly motivated self-starter with proven ability to develop creative solutions - Strong attention to detail and ability to bring customer satisfaction to successful completion - Demonstrated ability to work individually and as part of a team - Basic computer skills   Physical requirements Office setting which typically requires time sitting, daily use of general office equipment, computer keyboard, copier, and fax machine, make and receive telephone calls.