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Job Locations US-MI-Farmington Hills
Smile America Partners....the leader in providing School-Based Dental Services nationwide.   We are seeking an Credentialing Support Specialist who will be responsible for all aspects of the credentialing and re-credentialing processes for all providers who provide patient care for the Smile Programs.   The services we provide primarily focus on children who suffer from poor hygiene and who may also not have easy access to dental care. We truly believe in the importance of this mission and would welcome you as part of the team..and the children in our  schools will too!   Learn more about Smile America Partners! http://www.smileamericapartners.com   Credentialing Specialist Responsibilities: - Compiles and maintains current and accurate data for all providers.                 - Completes provider credentialing and re-credentialing applications; monitors applications and follows-up as needed. - Maintains copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers. - Maintains knowledge of current health plan and agency requirements for credentialing providers. - Sets up and maintains provider information in on-line credentialing databases and system. - Tracks license and certification expirations for all providers to ensure timely renewals. - Processes applications for credentialing and re-credentialing - Tracks licenses, DEA and professional liability expirations for appointed providers. - Maintains and information in credentialing database. Qualifications & Skills: - Maintains confidentiality of provider information. - Provides credentialing and privileging verifications. - Performs other duties as assigned. - Knowledge and understanding of the credentialing process. - Ability to organize and prioritize work and manage multiple priorities. - Excellent verbal and written communication skills including, letters, memos and emails. - Excellent attention to detail. - Ability to research and analyze data. - Ability to work independently with minimal supervision. - Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization. - Proficient use of Microsoft Office applications (Word, Excel, Access) and Internet resources.   Educational Requirements - High School diploma or equivalent - College degree preferred General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.  
Job ID
2021-3418
Job Type
Full-Time
Job Locations US-AZ-Phoenix
Software Developer   Job Description: Smile America Partners is a nationwide dental healthcare company that services students and military personnel.  We are currently looking for a Software Developer that is eager to expand their skills and quickly become an integral part of our IT team and the organization.   If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at EDayne@mobiledentists.com. Or apply directly online and we will review your application ASAP.   Job Duties & Responsibilities: - Develop, test, deploy, and support company desktop and web applications - Contribute to and review requirements and specifications - Maintain and support multiple ongoing IT related projects - Assist in maintaining effective source control - Assist in the development and maintenance of technical documentation - Ability to occasionally work off hours to upgrade and maintain company systems   Skills Needed: - 2 or more years of experience in application/web development - Strong understanding of .NET fundamentals - Knowledge using Microsoft Visual Studio - Experience programming with ASP.NET, C# and VB.Net - Experience developing with HTML, CSS and JavaScript - Experience with SQL queries and data access to Microsoft SQL Server   Added Value –“Skills you’ll learn” - Experience with DocuSign API development - Experience with general API development - Experience with Microsoft SQL Server - Experience with SQL Server Reporting Services (SSRS) - Experience with MySQL - Experience with Microsoft Hyper-V and virtual server environments - Knowledge in Microsoft Team Foundation Server (TFS)   Company Benefits Offered - Paid Time Off - Medical, Dental & Vision Plans - Flexible Health Spending Accounts - 401K - Life Insurance
Job ID
2021-3417
Job Type
Full-Time
Job Locations US-AZ-Phoenix
Help Desk Support   Job Description: Smile America Partners is a nationwide dental healthcare company that services students and military personnel.  We are currently looking for a Help Desk Support team member that is eager to expand their skills and quickly become an integral part of our IT team and the organization.   If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at EDayne@mobiledentists.com. Or apply directly online and we will review your application ASAP.   Job Duties & Responsibilities: - Provide all aspects of desktop hardware/software support in a Microsoft environment, including: - Diagnose and repair desktops/laptops, software, printers, and peripherals - Perform Active Directory user and computer management tasks - Contribute to the imaging, configuration, and setup of desktops/laptops - Help support high volume networked printers, copiers, and scanners - Help support VOIP phone system with extension adds, updates, and deletes. - Assist in the development and maintenance of technical documentation - Ability to be “on call” afterhours in a rotation with the rest of the IT support team.   Skills Needed: - 2 or more years of experience troubleshooting computers, printers, and operation systems. - 2 or more years of experience working in a customer service IT support environment - Strong understanding of supporting the Microsoft Windows operating system - Experience supporting networked printers and copiers   Added Value –“Skills you’ll learn” - Experience managing/supporting a cloud based VOIP phone system - Experience with troubleshooting x-ray sensor systems - Experience imaging desktops and laptops - Experience supporting computers by phone only, without internet availability. - Experience with Microsoft Hyper-V and virtual server environments   Work Environment - Some light to medium lifting of computers, servers and other equipment will occasionally be required. - No travel requirements.   Company Benefits Offered - Paid Time Off - Medical, Dental & Vision Plans - Flexible Health Spending Accounts - 401K - Life Insurance
Job ID
2021-3416
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Help Desk Support   Job Description: Smile America Partners is a nationwide dental healthcare company that services students and military personnel.  We are currently looking for a Help Desk Support team member that is eager to expand their skills and quickly become an integral part of our IT team and the organization.   If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at EDayne@mobiledentists.com. Or apply directly online and we will review your application ASAP.   Job Duties & Responsibilities: - Provide all aspects of desktop hardware/software support in a Microsoft environment, including: - Diagnose and repair desktops/laptops, software, printers, and peripherals - Perform Active Directory user and computer management tasks - Contribute to the imaging, configuration, and setup of desktops/laptops - Help support high volume networked printers, copiers, and scanners - Help support VOIP phone system with extension adds, updates, and deletes. - Assist in the development and maintenance of technical documentation - Ability to be “on call” afterhours in a rotation with the rest of the IT support team.   Skills Needed: - 2 or more years of experience troubleshooting computers, printers, and operation systems. - 2 or more years of experience working in a customer service IT support environment - Strong understanding of supporting the Microsoft Windows operating system - Experience supporting networked printers and copiers   Added Value –“Skills you’ll learn” - Experience managing/supporting a cloud based VOIP phone system - Experience with troubleshooting x-ray sensor systems - Experience imaging desktops and laptops - Experience supporting computers by phone only, without internet availability. - Experience with Microsoft Hyper-V and virtual server environments   Work Environment - Some light to medium lifting of computers, servers and other equipment will occasionally be required. - No travel requirements.   Company Benefits Offered - Paid Time Off - Medical, Dental & Vision Plans - Flexible Health Spending Accounts - 401K - Life Insurance
Job ID
2021-3415
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.     We are currently looking to hire a self-driven Data Entry Specialist located in our Farmington Hills, MI office. This person will be responsible for efficiently inputting patient data into our database.     If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at edayne@mobiledentists.com. Or apply directly online and we will review your application ASAP.      Data Entry Specialist Qualifications: - Exceptional organizational skills - Time management - Administrative skills - Communication skills (verbal and written) - Multi-tasking - Keey eye for details and ability to spot errors with accuracy and efficiency - Typing skills; 55-60 WPM+ - Typing information from one screen to another
Job ID
2021-3412
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm       For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.     What we Offer: - Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages (Health, Dental, Vision, 401k)  Assistant School Relationship Manager (ASRM):   Scope of Responsibilities:   - Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.  Reporting Relationships:  - The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.     Essential Functions: - Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits - Helps the SRM in assisting as the key liaison between the school and the dental teams - Assist the team in maintaining relationships with schools Responsibilities include: - Data Entry and tracking - Process forms and manage paperwork - Provide customer service support and consistent follow-up - Reporting as designated by management - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) Skills and Experience: - Great Communication skills (e.g. email, phone) - Team player with the ability to work collaboratively with others - Scheduling, planning, tracking and problem solving - Ability to multi-task & manage schedules - High School Diploma or GED
Job ID
2021-3401
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire a Shipping Clerk located in our Farmington Hills, MI office.    Qualifications:                                                                                                                                                        • Proficient in MS Office computer software (excel) • Ability to maintain quality, safety, and/or infection control standards (OHSA). • Records maintenance skills. • Ability to understand and follow safety procedures. • Ability to receive, track, and distribute materials, supplies, and equipment. • Ability to lift and manipulate heavy objects in excess of 65lbs • Ability to receive, stock, and/or deliver goods. • Must have up to date or be willing to get Hepatitis B and Tuberculosis (TB) vaccines • Knowledge of electrical equipment operation and/or maintenance is a plus   Responsibilities: • Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery. • Checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct. • Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers. • Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received. • May maintain department database, prepare routine reports, and file shipping/receiving records. • May operate company vehicle to deliver shipments; may assist in routine maintenance of equipment and shipping area • Performs miscellaneous job-related duties as assigned.   Benefits: • Evenings, weekends and summers off! • Work hours 9:00am to 5:00pm • Excellent benefit packages  
Job ID
2021-3334
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation
Job ID
2021-3332
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation
Job ID
2021-3331
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....the leader in providing School-Based Dental Services to children.   The nation’s largest in-school dental program is looking for an Insurance Verifier to provide dental services to children who may not otherwise receive dental care. This position is located in our Farmington Hills, MI office.   For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   If you are interested in the mission and want to learn more about this opportunity, please email your contact information to Emily directly at EDayne@mobiledentists.com.Or apply directly online and we will review your application ASAP.   Insurance Verifier Qualifications:  • Self-motivated, very detail oriented and well organized • Able to type 36-40 wpm, ability to use 10 key is a plus • Ability to work efficiently under time constraints while handling large volume of work and maintaining accuracy • High School diploma or GED • Knowledge of dental terminology helpful but not required (will train right candidate) • Ability to navigate the internet and toggle between multiple sites   Insurance Verifier Responsibilities: • Verifying patient insurance coverage, to ensure necessary procedures are covered by the patient’s dental insurance carrier • Responsible for entering data in an accurate manner • Timely updating patient benefit information in the organization’s insurance system, verifying accuracy of existing information • Speaking with insurance companies to resolve problems with provided patient coverage information   Smile America Partners In-school Dental Program Offers: • Good work/life balance • Evenings, weekends and summers off! • Flexible start times between 7:30am-9:30am • Excellent benefit packages  • Competitive compensation
Job ID
2021-3330
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.     We are currently looking to hire a self-driven Data Entry Specialist located in our Farmington Hills, MI office. This person will be responsible for efficiently inputting patient data into our database.     If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at edayne@mobiledentists.com. Or apply directly online and we will review your application ASAP.      Data Entry Specialist Qualifications: - Exceptional organizational skills - Time management - Administrative skills - Communication skills (verbal and written) - Multi-tasking - Keey eye for details and ability to spot errors with accuracy and efficiency - Typing skills; 55-60 WPM+ - Typing information from one screen to another
Job ID
2021-3298
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm       For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.     What we Offer: - Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages (Health, Dental, Vision, 401k)  Assistant School Relationship Manager (ASRM):   Scope of Responsibilities:   - Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.  Reporting Relationships:  - The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.     Essential Functions: - Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits - Helps the SRM in assisting as the key liaison between the school and the dental teams - Assist the team in maintaining relationships with schools Responsibilities include: - Data Entry and tracking - Process forms and manage paperwork - Provide customer service support and consistent follow-up - Reporting as designated by management - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) Skills and Experience: - Great Communication skills (e.g. email, phone) - Team player with the ability to work collaboratively with others - Scheduling, planning, tracking and problem solving - Ability to multi-task & manage schedules - High School Diploma or GED
Job ID
2021-3272
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm       For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.     What we Offer: - Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages (Health, Dental, Vision, 401k)  Assistant School Relationship Manager (ASRM):   Scope of Responsibilities:   - Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.  Reporting Relationships:  - The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.     Essential Functions: - Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits - Helps the SRM in assisting as the key liaison between the school and the dental teams - Assist the team in maintaining relationships with schools Responsibilities include: - Data Entry and tracking - Process forms and manage paperwork - Provide customer service support and consistent follow-up - Reporting as designated by management - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) Skills and Experience: - Great Communication skills (e.g. email, phone) - Team player with the ability to work collaboratively with others - Scheduling, planning, tracking and problem solving - Ability to multi-task & manage schedules - High School Diploma or GED
Job ID
2021-3271
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm   If you are interested in our mission and want to learn more about this opportunity, please email your resume & contact information to Emily directly at EDAYNE@mobiledentists.com. Or apply directly online and we will review your application ASAP.   For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.   We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.     What we Offer: - Weekends and Summers off! - Flexible work hours (M-F) - Excellent benefit packages (Health, Dental, Vision, 401k)  Assistant School Relationship Manager (ASRM):   Scope of Responsibilities:   - Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.  Reporting Relationships:  - The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.     Essential Functions: - Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits - Helps the SRM in assisting as the key liaison between the school and the dental teams - Assist the team in maintaining relationships with schools Responsibilities include: - Data Entry and tracking - Process forms and manage paperwork - Provide customer service support and consistent follow-up - Reporting as designated by management - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) Skills and Experience: - Great Communication skills (e.g. email, phone) - Team player with the ability to work collaboratively with others - Scheduling, planning, tracking and problem solving - Ability to multi-task & manage schedules - High School Diploma or GED
Job ID
2021-3270
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: Dental Team Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm     Job Overview: The nation’s largest in-school dental program is looking for a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities: - Schedule and manage the day-to-day visit logistics of the Dental Teams Reporting Relationships: - The DTM reports to the Director of Operations and forms a partnership with the School Relationship Manager (SRM) thereby establishing joint accountability for state performance   Essential Functions: - Works as team with School Relationship Manager - Serves as the key liaison between the field staff, operations, and practice owners Dental team management responsibilities include: - Facilitation of field team schedules - Managing dental team issues (equipment, staffing, travel, personnel issues, etc.) - Ensuring field teams have appropriate information on visit dates - Managing and tracking dental team performance and compliance issues - Familiarity of state rules and regulations regarding team certification and composition - Receiving daily updates from dental teams in the field - Approving payroll - Monitors and fills short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate - Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building - Reviews feedback from clinical teams and elevates as appropriate - Jointly accountable for school performance with School Relationship Manager Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3266
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm     Job Overview: The nation’s largest in-school dental program is looking for a School Relationship Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities   Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.    Reporting Relationships   The School Relationship Manager (SRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, thereby establishing joint accountability for state performance.     Essential Functions - Works as a team with the Dental Team Manager to ensure successful visits and meet goals for state performance - Serves as the key liaison between the school and the dental team Operational relationship management responsibilities include: - Serving as primary point of contact for all school interactions pre-visit and post-visit - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) - Maintain frequent communication and customer service excellence (i.e. handle inquiries/issues from the school and ensure they are satisfactorily resolved) - Monitor form receipt and encourage participation, identifying when there are issues with patient count for upcoming visits - Deploy Oral Health Educators to improve form return where applicable - Coordinate needs for automated patient / parent communications (e.g. PA announcements, robo calls, emails/texts, online links, etc.) - Manage and compile visit lists and patient information for the school contacts and dental team - Coordinate visit logistics with the school contact, ensuring dental teams have appropriate information on visit dates - Maintain full schedule and make adjustments as needed based on participation/capacity - Schedule current and future visits - Review feedback from school contacts and elevate as appropriate - Maintain and update database - Jointly accountable for school performance with Dental Team Manager Skills and Experience - Minimum 2 years’ experience in customer service - College degree preferred, not required   Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3264
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: Dental Team Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm     Job Overview: The nation’s largest in-school dental program is looking for a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities: - Schedule and manage the day-to-day visit logistics of the Dental Teams Reporting Relationships: - The DTM reports to the Director of Operations and forms a partnership with the School Relationship Manager (SRM) thereby establishing joint accountability for state performance   Essential Functions: - Works as team with School Relationship Manager - Serves as the key liaison between the field staff, operations, and practice owners Dental team management responsibilities include: - Facilitation of field team schedules - Managing dental team issues (equipment, staffing, travel, personnel issues, etc.) - Ensuring field teams have appropriate information on visit dates - Managing and tracking dental team performance and compliance issues - Familiarity of state rules and regulations regarding team certification and composition - Receiving daily updates from dental teams in the field - Approving payroll - Monitors and fills short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate - Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building - Reviews feedback from clinical teams and elevates as appropriate - Jointly accountable for school performance with School Relationship Manager Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3261
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm     Job Overview: The nation’s largest in-school dental program is looking for a School Relationship Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities   Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.    Reporting Relationships   The School Relationship Manager (SRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, thereby establishing joint accountability for state performance.     Essential Functions - Works as a team with the Dental Team Manager to ensure successful visits and meet goals for state performance - Serves as the key liaison between the school and the dental team Operational relationship management responsibilities include: - Serving as primary point of contact for all school interactions pre-visit and post-visit - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) - Maintain frequent communication and customer service excellence (i.e. handle inquiries/issues from the school and ensure they are satisfactorily resolved) - Monitor form receipt and encourage participation, identifying when there are issues with patient count for upcoming visits - Deploy Oral Health Educators to improve form return where applicable - Coordinate needs for automated patient / parent communications (e.g. PA announcements, robo calls, emails/texts, online links, etc.) - Manage and compile visit lists and patient information for the school contacts and dental team - Coordinate visit logistics with the school contact, ensuring dental teams have appropriate information on visit dates - Maintain full schedule and make adjustments as needed based on participation/capacity - Schedule current and future visits - Review feedback from school contacts and elevate as appropriate - Maintain and update database - Jointly accountable for school performance with Dental Team Manager Skills and Experience - Minimum 2 years’ experience in customer service - College degree preferred, not required   Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3258
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm   If you are interested in the mission and want to learn more about this opportunity, please email your contact information to Emily directly at EDayne@mobiledentists.com.Or apply directly online and we will review your application ASAP.   Job Overview: The nation’s largest in-school dental program is looking for a School Relationship Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities   Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.    Reporting Relationships   The School Relationship Manager (SRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, thereby establishing joint accountability for state performance.     Essential Functions - Works as a team with the Dental Team Manager to ensure successful visits and meet goals for state performance - Serves as the key liaison between the school and the dental team Operational relationship management responsibilities include: - Serving as primary point of contact for all school interactions pre-visit and post-visit - Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist) - Maintain frequent communication and customer service excellence (i.e. handle inquiries/issues from the school and ensure they are satisfactorily resolved) - Monitor form receipt and encourage participation, identifying when there are issues with patient count for upcoming visits - Deploy Oral Health Educators to improve form return where applicable - Coordinate needs for automated patient / parent communications (e.g. PA announcements, robo calls, emails/texts, online links, etc.) - Manage and compile visit lists and patient information for the school contacts and dental team - Coordinate visit logistics with the school contact, ensuring dental teams have appropriate information on visit dates - Maintain full schedule and make adjustments as needed based on participation/capacity - Schedule current and future visits - Review feedback from school contacts and elevate as appropriate - Maintain and update database - Jointly accountable for school performance with Dental Team Manager Skills and Experience - Minimum 2 years’ experience in customer service - College degree preferred, not required   Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3257
Job Type
Full-Time
Job Locations US-MI-Farmington Hills
Smile America Partners....The Nation’s Largest In-School Dental Program   Company Name: Smile America Partners Position: Dental Team Manager, Farmington Hills, MI Schedule: Monday-Friday: 9am-5pm   If you are interested in the mission and want to learn more about this opportunity, please email your contact information to Emily directly at EDayne@mobiledentists.com.Or apply directly online and we will review your application ASAP.   Job Overview: The nation’s largest in-school dental program is looking for a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.   Scope of Responsibilities: - Schedule and manage the day-to-day visit logistics of the Dental Teams Reporting Relationships: - The DTM reports to the Director of Operations and forms a partnership with the School Relationship Manager (SRM) thereby establishing joint accountability for state performance   Essential Functions: - Works as team with School Relationship Manager - Serves as the key liaison between the field staff, operations, and practice owners Dental team management responsibilities include: - Facilitation of field team schedules - Managing dental team issues (equipment, staffing, travel, personnel issues, etc.) - Ensuring field teams have appropriate information on visit dates - Managing and tracking dental team performance and compliance issues - Familiarity of state rules and regulations regarding team certification and composition - Receiving daily updates from dental teams in the field - Approving payroll - Monitors and fills short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate - Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building - Reviews feedback from clinical teams and elevates as appropriate - Jointly accountable for school performance with School Relationship Manager Smile America Partners In-school Dental Program Offers: - Evenings, weekends and summers off! - Excellent benefit packages - Full-Time positions - Competitive compensation   General Working Conditions: This position entails sitting for long periods of time at a computer.  While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.  This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds.  The work environment requires appropriate interaction with others.  The noise level in the work environments is moderate.
Job ID
2021-3256
Job Type
Full-Time